Can I extend my loan due to an emergency?

Unfortunately, we cannot extend the loan terms beyond what is noted in your promissory note.

If you are experiencing hardship and cannot pay please contact us immediately by emailing us at customersbankmpl.servicing@upstart.com or calling our servicing line directly at (833) 739-0838

If you are unable to pay, we may be able to work on an alternative payment plan that will avoid additional fees or penalties.

Was this article helpful?

Can’t find what you’re looking for?

Our customer care team is here for you.